All you need to know before you visit
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General amenities
Please note we no longer accept cash payments. Apple and Google Pay are accepted.
We have a variety of accessible features and spaces, including:
Wheelchair spaces in Theatre and Studio
To find out more about The Hawth’s access and accessibility policy, click here.
When can I collect my tickets?
Tickets can be collected from the Box Office in person Mon-Fri, 10am-4pm or on the night of the performance you are attending. Restrictions may be made on certain events to avoid tickets appearing on secondary sales sites.
Where is the ticket desk?
In the foyer on the right as you enter the building
What do I need to collect my tickets?
The name and address they were booked under and the card used to pay for the tickets.
Do I need a ticket for my baby?
All members of the audience must have a valid ticket for the show they are attending, however, babes in arms (children under 24 months) will generally be expected to sit on a parent's lap and will therefore be admitted free of charge to most suitable performances (some shows require audience members under 24 months to purchase a ticket, please check the show you are attending at the time of booking).
If you wish for your child to have their own seat, you must purchase the appropriate child ticket for the show.
Children (aged from 2 to 16) require their own ticket and to occupy their own seat which shall be at full ticket price if no child concessions are available.
Children must be supervised at all times and supervision of children shall be by not less than 1 adult per 10 children.
The Management reserves the right to ask parents/ supervisors to remove children if, in the opinion of the Management, they are causing a disturbance to other patrons.
Can I take food/drinks into the auditorium or studio?
Drinks in plastic containers may be taken into the auditorium or studio. Hot drinks must be in takeaway cups with a secure lid.
No hot food is allowed within any performance area but sweets and snacks can be consumed and these are available to purchase from our cafe and bars.
Ice cream is also available to purchase either pre-show from our dedicated retail points or within the auditorium or studio during the interval.
All food and drink must be purchased at the venue. Due to licensing restrictions, only alcohol purchased at The Hawth may be consumed within the venue.
What time does the bar open/close?
For the majority of shows at the theatre the bars open two hours before the performance and close after the interval.
Whether you're coming to see a show, on holiday, visiting friends or family, or on business, here's a selection of hotels in the region you may wish to consider.