Recruitment

Parkwood Theatres is committed to recruiting quality, motivated and dynamic individuals for all aspects of our operations.

We are always looking for individuals that can offer a genuine level of commitment in return for support, opportunities and a rewarding career. By paying attention to the people we employ, in the form of training and development, we are able to achieve the excellence for which we strive. Parkwood Theatres is committed to being the recognised standard for quality, care and excellence. We encourage and welcome applicants from underrepresented backgrounds.  Be part of a winning team!

Front of House Assistant - Christmas Temp

 

Background

Parkwood Theatres is a division of leisure support services company Parkwood Leisure, which is part of Parkwood Holdings plc. The company operates in excess of 80 facilities nationwide employing over 6,000 employees. Our aim is to deliver high quality services to our customers; the company also prides itself on its exemplary health and safety record and a commitment to our staff.
The Hazlitt, Maidstone is managed by Parkwood Theatres. The Customer Services team are responsible for providing exemplary customer service at all shows and events and presenting the venue in the best possible fashion.


The Venue comprises a 353 seat proscenium arch Main Theatre and a 135 seat Studio Theatre. Both spaces host an extensive range of programmed arts events and activities.

Purpose of Post

Primary Objectives for the position will be:
● To deliver an outstanding customer experience, creating a friendly, efficient, and welcoming environment
● To help team members deliver a high level of service and maximise income

On duty, the FOH Assistant may undertake the following tasks:
▪ Providing a warm and friendly greeting to all our audiences and visitors, answering their questions and engaging with them to ensure they have a great visit
▪ Checking tickets and directing customers to their seats
▪ Serving drinks from the bars & collecting glasses .
▪ Selling programmes, merchandise and ice creams
▪ Light cleaning duties

What are we looking for

Our theatre is at its busiest during the festive period. We are looking for fast-learning, flexible staff who enjoy working with the public.

Conditions of Employment


TITLE: Front of House Assistant

REPORTING TO: Front of House Manager

BASIS: Casual Christmas Temp (mid November - 31st December) LOCATION: The Hazlitt Theatre, Maidstone

REMUNERATION: £6.65 - £10.42 per hour

TRAINING: Full training provided

HOURS: Comprising both daytime and evening shifts Monday to Sunday, worked in accordance with a prearranged rota

To apply, please send a covering letter and CV to hazlitt.foh@parkwoodtheatres.co.uk or post them to

Karen Acott
Front of House Manager
Hazlitt Theatre
Earl Street
Maidstone
Kent
ME14 1PL

As an inclusive employer we encourage applicants from under represented backgrounds to apply and if you need a ‘reasonable adjustment’.  Closing date for applications is Friday 20th October 2023.

Only successful applicants will be contacted for an interview. Previous applicants may not apply.