Access at Castle Theatre

We have a variety of accessible features and spaces, including:

Access Register

Customers on our Access Register are eligible for a concession (when available) or (if assistance is needed), a free carer companion.

To register, please download and complete the Individual form / the Group form  and email it to Alternatively, contact the Box Office on 01933 270 007 and a form can be emailed or post to you. It is now also possible to complete these via Google Form - these are linked below.

Google Form - Individual

Google Form - Group

Disabled Access

Castle Theatre has 12 spaces for wheelchairs in the main auditorium, and a minimum of 2 in our studio theatre; these areas are only available to book by calling the Box Office on 01933 270 007 and advance booking is recommended.

Blue badge parking is available adjacent to Castle Theatre. Assistance dogs are welcome in all areas of the building. The Box Office welcomes calls from customers who wish to discuss any special requirements prior to their visit.

Our no-step accessible seats are: Stalls Q1, Q2, Q3, Q4, Q21, Q22, Q23, Q24 / Balcony entire row of U. For more information on steps or other access details, please contact our Box Office.

Autism Friendly Performances

Castle Theatre offers a selection of Autism Friendly film screenings and live performances throughout the year. 

Visual Social Stories

Download our visual stories to help plan your visit to Castle Theatre

Visual Story - Live Performance

Visual Story - Films

Visual Story - Cinderella Pantomime 

Family Access

Castle Theatre presents a selection of shows created for our youngest audience members throughout the year. To help make your visit to Castle Theatre as easy and enjoyable as possible we offer the following:

  • Booster seats - we have a limited number available free on a first come, first served basis.
  • Discounted Family Tickets
  • Baby changing facilities