How To Book

How To Book

 

Online Bookings

Tickets can be purchased securely via our online booking system at any time.

In person or by telephone bookings

You can book tickets by visiting our Box Office in person, or by calling our Box Office team on 01933 270 007.

 

Ticket delivery

Tickets will be sent out by second class post for a fee if selected at time of purchase. If the performance is within 7 days of purchase, tickets will be held at the Box Office for collection.

 

Reservations

Tickets can be held on reservation for four working days, or until 3 days prior to the performance date, whichever is first. Reservations made and not paid for in full within these timeframes will be released back to sale.

Reservations cannot be made within 3 days of the performance.

 

Refunds

Once purchased, all tickets are non-refundable except in the event of a performance cancellation.

Should a performance by cancelled, a full refund will be given; please note that cash payments will be refunded by cheque

 

Exchanges and ticket resales

Once purchased, all tickets are non-exchangeable between different events. Tickets can however be exchanged within a run of a performance, subject to availability. Exchanges made within 7 days of the performance will be subject to a 50p fixed administration fee per ticket.

For sold out shows only, tickets can be returned to the Box Office for resale no later than 3 days prior to the performance date; customers will receive a credit refund. Tickets can be held on reservation for four working days, or until 3 days prior to the performance date, whichever is first.

 

Discounts/Offers and concessions

Concession prices are clearly listed in our brochure and online against each show. Our standard concessions are available for Under 16s, Over 60s, Students, Jobseekers and Disabled Patrons. Please note, not all of these concession discounts apply to all performances.

Customers must state concessions or offers that they are entitled to at the time of booking as they cannot be applied retrospectively.

Discounts and special offers may be limited or subject to availability. Only one discount applies per ticket.

Find Us

Castle Theatre
Castle Way, Wellingborough
NN8 1XA